Select Your VIP Intensive - Membership.io:

Here’s some important information about what to expect with your VIP Intensive:

1) Pre-Build:

  • Access/Credentials: We will work in your accounts. We will confirm our access.

  • Assets/Content: If you have any resources for us such as branding guides, documents, instructions, please provide those as soon as possible.

  • Sitemap: We will provide a sitemap/drawing. A sitemap is like a drawing or flowchart for your site. It shows all the layout of sections and pages we’ll include and how they’ll link together.

  • Design: We will provide Canva thumbnails and/or design elements using your branding.

  • Draft Development: We will provide a very simple draft of some elements of your homepage.

2) Build-Day:

  • Be available via email should we have any questions. You may schedule work, appointments, meetings as you like - just check email every few hours please.

3) Post-Build:

  • Changes: As part of your design and development project, we’re happy to include a two hour editing session during the first week post-build (provide us a list of changes via document or email). This ensures we can fine-tune anything you need while everything is fresh and top of mind. Additional time may be purchased for work outside this scope.

  • Training: We will send along videos to show you how to use anything custom created during the design and development process. For membership.io work, we will send access to a training Hub as well.

  • Email support: We are available for 30 days post-build via email to answer any questions you may have.

Guarantee: We have complete confidence in the quality of our work and firmly believe that you will be more than delighted with your experience.

However, we understand that sometimes things may not go as planned.

That's why we offer a 30 day money-back guarantee.

No need to worry, simply send us an email and we'll take care of everything for you. We'll promptly process a refund, which will be credited back to your original payment method. Your satisfaction is our utmost priority, and we'll ensure that you're a happy customer!