Thank you!

Here’s some important information about what to expect with your VIP Intensive:

1) Pre-Build:

• Access/Credentials: We will work in your accounts. We will confirm our access. If you didn't include this information in your booking, please do so immediately in whatever way works best for you (use email michelle@shellcreative.org).

• Assets/Content: If you have any resources for us such as branding guides, documents, instructions, please provide those as soon as possible. For any Google-related information (only) use the email shellcreativegm@gmail.com

• Sitemap: We will provide a sitemap/drawing. A sitemap is like a drawing or flowchart for your site. It shows all the layout of sections and pages we’ll include and how they’ll link together.

• Design: We will provide Canva thumbnails and/or design elements using your branding

• Draft Development: We will provide a very simple draft of some elements of your homepage.

If at any point in the pre-build tasks, you don't like something we create for you, please give us the feedback right away.

2) Build-Day:

• Be available via email should we have any questions. You may schedule work, appointments, meetings as you like - just check email every few hours please.

3) Post-Build:

• Changes: As part of your design and development project, we’re happy to include a two hour editing session during the first week post-build (provide us a list of changes via document or email). This ensures we can fine-tune anything you need while everything is fresh and top of mind. Additional time may be purchased for work outside this scope.

• Training: We will send along videos to show you how to use anything custom created during the design and development process. For membership.io work, we will send access to a training Hub as well.

• Email support: We are available for 30 days post-build via email to answer any questions you may have.

If you have any questions, let us know. We are here to do all we can to make this a successful, easy-breezy project.