What to expect with your VIP Day:

1) Pre-Build:

  • Access/Credentials: We will work in your accounts. We will confirm our access.

  • Assets/Content: If you have any resources for us such as branding guides, documents, instructions, please provide those as soon as possible.

  • Sitemap: We will provide a sitemap/drawing. A sitemap is like a drawing or flowchart for your site. It shows all the layout of sections and pages we’ll include and how they’ll link together.

  • Design: We will provide Canva thumbnails and/or design elements using your branding.

2) Build-Day:

  • Be available via email should we have any questions. You may schedule work, appointments, meetings as you like - just check email every few hours please.

3) Post-Build:

  • Training: We will send access to a training FAQ Hub. We will also film videos to show you how to use anything custom created during the design and development process.

  • Email support: We are available for 30 days post-build via email to answer any questions you may have.

A circular badge with jagged edges and the words "Satisfaction Guarantee" in the center.

Guarantee: We have complete confidence in the quality of our work and firmly believe that you will be more than delighted with your experience.

However, we understand that sometimes things may not go as planned.

That's why we offer a 30 day money-back guarantee.

No need to worry, simply send us an email and we'll take care of everything for you. We'll promptly process a refund, which will be credited back to your original payment method. Your satisfaction is our utmost priority, and we'll ensure that you're a happy customer!